How can you arrange for direct billing from your Giro account? To arrange for it is very easy - all you have to do is to go to the branch of the Czech Savings Bank in which you have your account, to bring with you the last monthly bill from EuroTel Praha, and to agree with the automatic direct billing from your Giro account. In the bank you can also set the direct billing limit, which must be at least CZK 2000. According to the accounting period assigned to you by EuroTel, the Savings Bank will set the payment date, at which the amount corresponding to the charged services will be paid. Also, you will be told the date of the first automatic direct billing. On your bank statement, the payments for the mobile services will be identified as "EUROTEL", and there will be a note on your EuroTel bills "Do not pay, paid by direct billing!" Note: The savings bank will not accept a deposit order as constituting an agreement with automatic direct billing on a regular basis from your Giro account. A deposit order can be used for making a single transfer order at the savings bank. Does the limit suit your needs? Your payments will be made automatically, unless the amount exceeds the limit you set. In case the limit is exceeded, you will receive a bill from EuroTel with a note "Direct billing limit exceeded - bill not settled!", and together with the bill you will receive an IPB (Investment and Postal Bank) payment slip, which is accepted at any Post Office in the Czech Republic. If this situation repeats, or you find out that the limit you set is too low, you are recommended to change the direct billing limit to your Giro account in the branch of the savings bank where you have your account. If you don't know how to set an optimum limit, use the following advice. The limit should be derived from the average amount of your total expenses for mobile phones for the last few accounting periods. If the average amount of your bills is CZK 2350, the limit should be set somewhere between CZK 3000 to 4000. Important Information * If you find out that there is a discrepancy between the amount transferred from your account by the savings bank and the amount on the EuroTel bill, contact the branch of the Czech Savings Bank in which you placed your transfer order. * The direct billing payment from the Giro account does not affect your right to complain about the call time charged. If you ever decide to cancel the standing order to your Giro account, you must apply at the branch of the savings bank in which you have your account. If you have not found here a fully satisfying explanation of the possibilities of the direct billing payments from Giro accounts, contact please the staff at the Customer Service Department available to you for 7 days a week 24 hours a day on the telephone numbers *11 (from a mobile phone) or 02/ 6701 6701 (dialing these numbers from mobile phones within the Czech Republic is free of charge) or 0800 1 80011 (so called green line, can be dialed free of charge from the fixed line) EuroTel Praha Customer Service Department P.O.Box 11 Poboční 2 186 00 Prague 8 fax: 02 / 6701 6733